Overflow & leave cover
Flexible remote support through busy periods, staff leave, portfolio handovers and end-of-month pressure.
Virtual property management support · NSW
More support.
Less admin.
Experienced, flexible remote support that helps busy property managers clear the backlog, protect their time and get back to their clients.
More client time for relationship buildingNSW Class 2 licence holderFlexible 5, 10 or 15 hours
YOUR EXPERIENCEDextra set of hands.
For the weeks when the inbox is full, the team is stretched and the admin keeps growing.
REAL PEOPLEREAL SUPPORTA STRONGER RENT ROLLHow I can help
Hand over the admin.
Keep control of your portfolio.
Support is tailored to your agency, your systems and your priorities—without the commitment or overhead of another full-time employee.
Systems & file management
Accurate data entry, file maintenance and practical support within your agency's established workflows.
Daily PM support
Tenant and owner correspondence, email management, contractor communication and the everyday admin that keeps a portfolio moving.
Maintenance coordination
Triage requests, communicate with trades and tenants, follow up work orders and keep records current.
Lease administration
Lease renewals, rent increase preparation, document management and compliance-focused administration.
Portfolio administration
Routine inspection admin, arrears follow-ups, application processing, database updates and clean-up support.
Meet The PM Desk
Support from someone who gets property management.
I know what it feels like when every task is urgent and there are never enough hours in the day.
I created The PM Desk to give property managers and agencies a calm, capable extra set of hands—right when they need it.
By taking routine admin off your desk, I give property managers back valuable time to build stronger relationships with owners, tenants and their wider network—where great property management makes its biggest difference.
I work remotely inside your existing processes, with a practical, detail-focused approach and a genuine understanding of the pressure behind a rent roll.
NSW-basedConfidentialIndustry experienced
Flexible support packages
Choose the breathing room
your team needs.
Scale support up or down as your portfolio and workload change.
5 hours / week
Admin Assist
For solo PMs and boutique agencies
$1,000/ month + GST
- Inbox and tenant communication
- Maintenance follow-ups
- General PM administration
MOST POPULAR
10 hours / week
PM Support
For growing teams that need consistent relief
$2,000/ month + GST
- Everything in Admin Assist
- Lease and routine inspection admin
- Arrears and application support
15 hours / week
Dedicated Support
For high-volume portfolios and busy teams
$2,900/ month + GST
- Priority turnaround
- Overflow and leave cover
- Flexible weekly workflow
Introductory trial
Start with 10 hours of PM relief.
A focused block of support to clear priority admin and experience how The PM Desk fits into your workflow.
$450+ GSTClaim the trial →
Simple from day one
Support that fits around the way you work.
Discovery call
We talk through your portfolio, pressure points and priorities.
Clear handover
We agree on tasks, access, expectations and communication.
Get your time back
I get to work while you focus on clients and growth.
Help shape future support
Would inspection support help your agency?
The PM Desk is assessing agency demand for possible future inspection support across NSW.
If routine, ingoing or outgoing inspections would ease pressure on your team, register your interest and tell us what practical support you would need.
This is an expression of interest only and does not create a booking or confirm that the service is currently available.
Good to know
Questions before
we get started?
The PM Desk provides remote administrative and operational support across NSW and works within your agency's systems, supervision and licence authority.
Who is The PM Desk for?
NSW property managers, solo operators, boutique agencies and growing teams that need experienced extra capacity without recruiting another employee.
Can I choose which tasks to hand over?
Yes. Support is tailored around the tasks creating the most pressure in your business, within an agreed scope and your agency's processes.
Do you work inside our software?
Where appropriate, support can be delivered within your existing systems and workflows using the access and supervision agreed during onboarding.
Do you handle trust money?
No. The PM Desk does not receive or control client trust money.
Let's do more together
Ready for an extra
set of hands?
Tell me what is taking up your team's time and let's see where The PM Desk can make the biggest difference.
hello@thepmdesk.com.au →